Some suggestions for visiting customers

Many clerk who is engaged in electrician or some large machinery industry will feel that visiting customers is a bit "troublesome" thing. Here are some small suggestions that are usually summed up in the hope that they will be helpful to colleagues working in this industry.

First of all, before you visit, you need to prepare business cards, product information, and contracts. If your product is not very large, it is best to bring samples. If it involves some equipment or products that are not easy to carry, it may be possible to simply select some of the more prominent product images to make it clear at a glance.

A special trip to visit customers, business cards is very important. It is best to bring a business card that best remembers you and is willing to keep for a long time. Product information must be concise and clear, such as a strong professional, or a lot of information can not be simplified, you better prepare an oral presentation of no more than two minutes, must be able to do professional and attractive. The contract is best left blank to facilitate contract signing on the spot. According to the specific circumstances of the customer, to decide whether it is necessary to make a telephone appointment. If your client is a government civil servant, a manager of a large company, or a boss-level person, you'd better call to make an appointment. If it is an individual or a shop, personal advice is best to come directly to the door.

Second, if the time for the visit is determined, it must not be late.

It's best to arrive a few minutes in advance. Before you go in, you can familiarize yourself with the information. In this way, in the face of customers, good business literacy can bring great trust to the other party. At the same time, it is best to enter the customer's office two minutes in advance. If it is a customer who has not made an appointment, it is best to select the time, half an hour after work or an hour before work. The most taboo to visit soon after work.

Third, after entering the customer's office, be sure to sit as close to the customer as possible, and if possible, sit as high as a customer's sofa or chair. This psychologically narrowed the distance with customers.

The fourth point is to concisely go straight to the topic and not to doubt the understanding of the customer.

A lot of salesmen said enough about the product, but still introduced the product, and never dared to ask the customer whether or not to sign the contract. The best way to deal with it is to use the contract when you feel that the "heat" is appropriate: "I think you will be satisfied with our cooperation. Let us sign the contract!" Then sign your name on the contract. Psychology proves that refusing is harder than making a request. So salesman friends must dare to make a request. Of course, due to the high price of orders involved in some contracts in the electrical and electronics industry, sometimes customers may not be able to accept them all at once. If this is the case, if you are rejected, you can say: Then, you consider revising and talking about it. In this way, you leave at least some time for the future.

The fifth point is that the first visit must be a good time, not too short or too long.

When you have completed what you are trying to accomplish, whether it is success or failure, it is best not to exceed one hour, and the minimum is not less than 15 minutes. If you can't speak all at once, leave room for conversation and don't have anything to say. In the process of talking, do not talk too much empty talk, do not talk about personal privacy, let alone play a joke. In the beginning, courtesy resignation was the smartest way to visit customers for the first time.